Important Numbers
Card Activation
Debit Activation 866-762-0558
Debit PIN Change 866-762-0558
Credit Activation 866-762-0558
Credit PIN Change 866-762-0558
Lost/Stolen Cards
Debit Lost/Stolen (US) 888-241-2510
Debit Lost/Stolen (non US) 909-941-1398
Credit Lost/Stolen (US) 888-241-2510
Credit Lost/Stolen (non US) 909-941-1398
Text Us
Text us at 304-627-1153 with general questions. Do not include sensitive information.
Our Branches
Kanawha City
3418 MacCorkle Ave SE
Charleston, WV 25304
P: 304-721-4145
T: 304-627-1153
Contact Us
Charleston, WV 25304
P: 304-721-4145
T: 304-627-1153
Hours:
8:00 am – 5:30 pm Monday
8:00 am – 4:30 pm Tuesday
8:00 am – 4:30 pm Wednesday
8:00 am – 4:30 pm Thursday
8:00 am – 5:30 pm Friday
Drive Thru & ITM/ATM
ITM 24/7 full service banking
Bulk Coin Machine
South Charleston
323 2nd Avenue
South Charleston, WV 25303
P: 304-721-4145
T: 304-627-1153
Hours:
8:00 am – 5:30 pm Monday
8:00 am – 4:30 pm Tuesday
8:00 am – 4:30 pm Wednesday
8:00 am – 4:30 pm Thursday
8:00 am – 5:30 pm Friday
Contact Us
South Charleston, WV 25303
P: 304-721-4145
T: 304-627-1153
Hours:
8:00 am – 5:30 pm Monday
8:00 am – 4:30 pm Tuesday
8:00 am – 4:30 pm Wednesday
8:00 am – 4:30 pm Thursday
8:00 am – 5:30 pm Friday
Drive Thru & ITM/ATM
ITM 24/7 full service banking
Bulk Coin Machine
The Element Edge
1611 4th Avenue
Charleston, WV 25387
P: 304-721-4145
T: 304-627-1153
Visit Us!
Charleston, WV 25387
P: 304-721-4145
T: 304-627-1153
Hours:
8:30 am – 5:00 pm Monday
8:00 am – 4:30 pm Tuesday
8:00 am – 4:30 pm Wednesday
8:00 am – 4:30 pm Thursday
8:30 am – 5:00 pm Friday
ATM/ITM 24/7 full service banking
Charleston
350 Capitol Street, Room 156
Charleston, WV 25301
P: 304-721-4145
T: 304-627-1153
Contact Us
Charleston, WV 25301
P: 304-721-4145
T: 304-627-1153
Hours:
8:30 am – 4:00 pm Monday
8:30 am – 4:00 pm Tuesday
8:30 am – 4:00 pm Wednesday
8:30 am – 4:00 pm Thursday
8:30 am – 4:00 pm Friday
Lobby ATM
Bulk Coin Machine
More Information
Benefits and Discounts
